Everything You Need to Know Before You Buy. Straight answers from a team with over 40 years of experience in Southwestern Ontario.
How much does an inground pool cost in London Ontario?
Inground pool installations in the London and Stratford area typically range from $50,000 for a straightforward entry-level build up to $150,000 or more. Our most popular package starts at $135 bi-weekly through Financeit financing.
How long does it take to install an inground pool?
From first consultation to first swim, expect 8 to 16 weeks total. The permit process takes 2 to 6 weeks, and construction typically takes 4 to 8 weeks once on site.
Do I need a permit to build a pool in London Ontario?
Yes. Every municipality across Southwestern Ontario requires a building permit. Custom LeisureScapes manages the entire permit application process for you.
What areas do you serve?
We serve London, Stratford, and surrounding counties.
Do you offer financing for pools and hot tubs?
Yes. Through Financeit, inground pools start at $135 bi-weekly, while above ground pools and hot tubs start at $20 bi-weekly on select models.
My pool or hot tub isn’t working properly. What should I do?
If you are experiencing unexplained equipment failures, leaks, or persistent water chemistry issues, the best step is to schedule an onsite diagnostic. Our expert technicians will come to your property, identify the exact problem, and provide a clear repair plan.
What’s the difference between an inground pool and an above ground pool?
In-ground pools are permanent, add significant resale value to your property, and offer full design flexibility for depth and shape. Above ground pools sit on top of the ground, can be installed in a matter of days, and are a more budget-friendly option for families.
What types of inground pools do you install?
We install a variety of vinyl liner inground pools in rectangular, freeform, kidney, L-shaped, and custom designs. They offer excellent value and a smooth, comfortable surface.
What brands of above ground pools do you carry?
We carry Carvin and Trendium above ground pools, specifically engineered for the Canadian freeze-thaw climate with heavy-gauge steel and aluminum construction.
How do I know when it’s time to replace my pool liner?
If your liner is severely faded, brittle, tearing, or actively leaking, it is time for an upgrade. We proudly measure and install premium Highbury pool liners, known for their incredible durability and stunning modern patterns.
How often should I clean or replace my pool filter?
To keep your water crystal clear, filters need regular attention. We recommend professional sand filter cleaning or cartridge filter cleaning at least once or twice a season depending on usage. If your pleated cartridge is worn out or damaged, we can also handle full cartridge replacements.
How much does it cost to run a pool in Ontario?
Budget approximately $2,000 to $3,500 per year for chemicals, professional opening/closing, and electricity. Variable speed pumps can cut power costs significantly.
When should I open my pool in Ontario?
Most target Victoria Day weekend. We recommend opening when daytime temperatures are consistently above 15°C. Schedule your pool opening here.
When should I close my pool for winter in Ontario?
Typically late September to mid-October when temperatures drop below 15°C. Proper winterization is critical—book your pool closing service today.
What is the Elite Concierge Service?
A premium care program for white-glove, priority service. Learn more about our Elite Concierge Service here.
What hot tub brands do you carry?
We carry three premium hot tub brands: BullFrog Spas, MAAX Spas, and OWOW Hot Tubs.
Can I use a hot tub year-round in Ontario?
Absolutely. Quality spas are better in the winter and are engineered to maintain temperature efficiently even in -20°C weather.
How much does it cost to run a hot tub in Ontario?
Typically $50 to $100 per month in electricity for well-insulated models. Annual chemical costs range from $300 to $600.
How long does it take to get a hot tub delivered and installed?
In-stock models can often be delivered in 1-3 weeks. Installation takes 2-4 hours once the tub is on site, including a full walkthrough.
What do I need to prepare before my hot tub is delivered?
You need a solid level base (concrete or gravel), a dedicated 240V electrical connection, and clear physical access for our delivery team.
Do you service hot tubs you didn’t sell?
Yes. Our service team works on all major brands. If you are experiencing heater issues, leaks, or error codes, book a hot tub service call here.
What is a swim spa and is it right for me?
A hybrid of a pool and hot tub. It features a swim-in-place current and hydrotherapy jets—ideal for smaller yards or year-round fitness.
How do I get started with Custom LeisureScapes?
Fill out our consultation form online or call 519-652-7665. We’ll reach out within one business day to book your free on-site consultation.
Every backyard is different. Let’s talk about your specific needs.
📞 519-652-7665
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